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Terms and Conditions

Last updated: 7 July 2026

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Definitions and Interpretation

In these Terms & Conditions (the "Terms"), the following definitions apply:

Agreement
Part A (these Terms & Conditions), Part B (Privacy Policy), and Part C (Cookie Policy), together with any documents expressly incorporated by reference.
Platform
this website and any related portals, dashboards, software, tools, and services we make available.
the Companies
Universal Affiliates Limited and CMA Solutions Limited together. This term is used purely as drafting shorthand for convenience: it does not create, imply, or evidence a "group" as defined by the Companies Act 2006, a holding/subsidiary relationship, a joint venture, or joint and several liability between the two companies. Each remains a separate legal entity as described in Clause 1.3.
We
as the context requires, your Contracting Party (Universal Affiliates Limited or CMA Solutions Limited, as determined under Clause 1.2) individually, or the Companies collectively; "us" and "our" have the same meaning as "We".
Contracting Party
in relation to a given user and a given Partner Offer, whichever of Universal Affiliates Limited or CMA Solutions Limited applies under Clause 1.2, being the Company with which that user has entered into this Agreement in respect of that Partner Offer.
Partner Operator
a third-party gaming/poker operator whose offers, content, and/or affiliate tracking links may be displayed on the Platform.
Partner Operator Services
a Partner Operator's websites, apps, games, account services, payment systems, and customer support.
Partner Offer
any promotion, deal, mission, rewards structure, or offer presented on the Platform relating to a Partner Operator.
GB Licensed Operator
a Partner Operator that holds a valid operating licence from the Gambling Commission (Great Britain).
International Operator
a Partner Operator that is not a GB Licensed Operator. Your Contracting Party for an International Operator's Partner Offers is determined per-operator under Clause 1.2, and is not automatically determined by this category.
Dashboard
the user interface within the Platform that may display deal status, performance data, and other account-related information.
Performance Data
statistics and reporting relating to your activity under a Partner Offer (including rake generated, estimated rewards, and deal status), sourced from Partner Operator reports and/or calculated for display purposes using Partner Operator data feeds.
Rake Generated
the rake attributed to your activity as reported by the relevant Partner Operator (including data supplied through its affiliate reporting channels). Where operator data is delayed, incomplete, or later adjusted, the Dashboard may show provisional or estimated values until reconciled.
Operator-Paid Rewards
cashback, rakeback, prizes, bonuses, tickets, or other benefits paid and administered by a Partner Operator to your personal account with that Partner Operator, subject to that Partner Operator's terms and decisions.
Referrer
a sub-affiliate, agent, or other marketing partner whose referral link you used to register on the Platform, if applicable.
Referrer-Visible Reporting
the limited reporting view (if any) made available to a Referrer for commission calculation and verification, as described in Clause 7 and Part B.
Restricted Jurisdiction
a country/region where access to the Platform or a Partner Offer is prohibited or restricted by law, regulation, licensing conditions, or our compliance controls. A Partner Operator may also apply its own restrictions on its services; those restrictions do not determine offer availability on the Platform.
Geo-Blocking
technical and compliance measures used to restrict or control access to the Platform, Partner Offers, or Partner Operator links based on jurisdiction and other risk signals.
Untagging
the de-linking of a player account from our affiliate attribution and/or reporting flows, whether initiated by a Partner Operator or by us where reasonably required for compliance, fraud prevention, self-exclusion controls, risk management, legal/regulatory obligations, or enforcement of this Agreement, resulting in ineligibility for related attribution, reporting, or commission recognition.

Interpretation

Headings are for convenience only and do not affect interpretation. Words in the singular include the plural and vice versa. A reference to "including" means "including without limitation". A reference to "we", "us", or "our" taking any action which by its nature can only be taken by one of the Companies (for example, being a party to a specific Partner Offer) refers only to the relevant Contracting Party for that matter, not to the Companies collectively. If there is any conflict between Part A and Part B regarding personal data processing, privacy rights, lawful basis, retention, or data-sharing disclosures, Part B prevails only to the extent necessary to resolve that privacy conflict. All other provisions of Part A remain in full force and effect.

1. INTRODUCTION AND CONTRACTING PARTY

1.1 Platform Operator. This website (the "Platform") is operated jointly, for their respective users, by two separate, independently constituted companies under common ultimate ownership, referred to together in this Agreement as "the Companies" (see the definition of "the Companies" above and Clause 1.3): Universal Affiliates Limited (a company registered in England and Wales, Company No. 11667550) and CMA Solutions Limited (a company registered in England and Wales, Company No. 16824488), both registered at Sutherland House, 1759 London Road, Leigh-on-Sea, Essex, SS9 2RZ.

1.2 Determining Your Contracting Party. Your Contracting Party for a given Partner Offer is the entity (Universal Affiliates Limited or CMA Solutions Limited) specifically designated by us as the contracting party for the relevant Partner Operator, reflecting which of the Companies holds the direct commercial relationship with that Partner Operator. This designation is made on a per-Partner-Operator basis, independently of whether that Partner Operator is a GB Licensed Operator or an International Operator, and is not automatically determined by, and may not always align with, that category. The identity of your Contracting Party for a specific Partner Offer is disclosed to you before you apply for it, and remains that same entity for all Dashboard entries and dealings relating to that Partner Offer thereafter. Availability of any given Partner Offer to you is a separate matter, governed by Geo-Blocking and our compliance controls (see Clauses 1.6, 1.7 and 9); which Partner Offers you are shown does not, of itself, determine which entity is your Contracting Party for them. Before you create an account, the Platform will display the key legal documents explaining this Clause 1.2, and you will have the opportunity to review this Agreement before accepting it.

1.3 Corporate Separateness. Universal Affiliates Limited and CMA Solutions Limited are each separate, independently constituted legal entities under common ultimate ownership. They are not a "group" for the purposes of the Companies Act 2006 or any other statute, and neither is a parent or subsidiary undertaking of the other; "the Companies" is used in this Agreement solely as a drafting convenience to refer to them together, as set out in the definition of that term. Notwithstanding their shared use of the "Universal Poker" trading name, shared registered office, and shared use of the Platform's technical infrastructure, neither entity is the agent, partner, trustee, or representative of the other, and nothing in this Agreement (including the use of the term "the Companies") creates any partnership, joint venture, agency, or joint-and-several-liability relationship between them. Each entity is responsible only for its own obligations, liabilities, and services under this Agreement in respect of its own dealings with you, and a claim, obligation, or liability arising from one entity's dealings does not constitute, and must not be construed as, a claim, obligation, or liability of the other entity.

1.4 Eligibility and offer availability depend on your country of residence. You must provide accurate, current information about your country of residence. If your country of residence changes, you must promptly request an update by contacting support@universalpoker.com from your registered account email. We may request limited verification reasonably necessary to confirm account ownership and country-change accuracy, and may restrict or suspend access to affected offers until the update is completed. This verification is for Platform compliance and geo-eligibility controls only, and does not constitute operator KYC. We use geo-blocking and other compliance controls to determine which Partner Offers (if any) are made available to you and may change, restrict, or withdraw availability at any time. Geo-location and compliance controls determine eligibility and access to offers only; they do not determine or change your Contracting Party, legal liability allocation, governing law, or jurisdiction.

1.5 Geo-Location Integrity, Anti-Circumvention and Inconsistencies. You must not use VPNs, proxy servers, Tor, GPS spoofing, or other location-masking tools to access restricted content, offers, or links to Partner Operator Services, or to obtain access to a Partner Offer that would not otherwise apply to your true country of residence. If we detect signals inconsistent with your declared country of residence (including indicators of location-masking or circumvention), we may restrict or suspend access and may request limited non-KYC evidence reasonably necessary to verify geo-location integrity and enforce these Terms. This does not constitute operator KYC or full identity verification, which remains the responsibility of the relevant Partner Operator under its own legal and regulatory obligations. Any attempt to circumvent geo-blocking is a material breach of these Terms. Any attempt to circumvent geo-location controls does not alter, and must not be relied upon as altering, your Contracting Party or the applicable governing law and jurisdiction: your Contracting Party for a given Partner Offer is fixed by the designation made for the relevant Partner Operator under Clause 1.2, and is unaffected by your true or represented country of residence. This is a material breach of these Terms and voids any entitlement to any Partner Offer, reward, or attribution obtained as a result, without prejudice to our right to restrict, suspend, or terminate your account and take any other enforcement action we reasonably consider necessary for compliance and risk management.

1.6 UK residents - GB Licensed Operators: If you are resident in the United Kingdom (Great Britain), the Platform is intended to present Partner Offers only in relation to GB Licensed Operators. (Your Contracting Party is determined separately, under Clause 1.2.) We do not intentionally market or make available Partner Offers to UK residents for operators that are not GB Licensed Operators, and we may restrict, suspend, or withdraw access to any offer where required for compliance.

We take reasonable steps to verify licensing status using available information (including public registers where applicable) and our compliance controls. We may also consider information provided by Partner Operators, but we do not rely on it alone.

1.7 Non-GB residents - International Operators: If you are resident outside the United Kingdom, the Platform may present Partner Offers relating to International Operators. (Your Contracting Party is determined separately, under Clause 1.2.) Availability of any specific International Operator's Partner Offer to you still depends on your country of residence and that operator's own restricted-country list, applied through our Geo-Blocking controls. You are responsible for ensuring that accessing and using any International Operator's Partner Operator Services is lawful in your country of residence; we do not warrant that it is, and we do not intentionally market International Operator Partner Offers to residents of the United Kingdom or of any Restricted Jurisdiction.

1.8 Disclosure and logging: Before you create an account and accept this Agreement, the Platform will display the key legal documents (which explain how your Contracting Party is determined under Clause 1.2) and you will be given the opportunity to review them. We may record acceptance events (including timestamps, the specific Partner Operator and Partner Offer applied for, which determines the Contracting Party applicable under Clause 1.2, and related compliance logs) for evidential purposes.

2. ACCEPTANCE OF TERMS

Your access to and use of the Platform is conditioned on your acceptance of this Agreement. By clicking "Register" or accessing our services, you acknowledge that you have read, understood, and agreed to be bound by it. IF YOU DO NOT AGREE, OR IF YOU ARE UNDER 18, OR UNDER THE MINIMUM LEGAL GAMBLING AGE IN YOUR JURISDICTION (WHERE THAT MINIMUM IS ABOVE 18), YOU MUST NOT USE THIS PLATFORM.

3. SCOPE OF SERVICES

The Platform acts solely as an intermediary marketing portal. We provide information, reviews, affiliate tracking links for Partner Operators, and administrative workflows for deal applications, account reactivation requests, and related attribution-status updates (including de-linking and re-linking/retagging where applicable). Any reactivation, re-linking/retagging, commission attribution, or continued eligibility outcome is determined by the relevant Partner Operator and/or our compliance controls under this Agreement; we do not guarantee approval, timing, or continuity of attribution.

3.1 No Gambling Services: We are not a gambling operator. We do not accept bets, hold player funds, or control the outcome of any games.

3.2 Independent Third Parties: Partner Operators are independent. Your relationship with them is governed by their own terms and policies. To the maximum extent permitted by applicable law, we do not control and are not liable for Partner Operator acts, omissions, decisions, or system outcomes, including account verification/KYC decisions, geo-location identification or jurisdiction-eligibility determinations, account restrictions/suspensions, payout practices, and payment processing outcomes.

3.3 Technical Support and Updates. Any technical support, maintenance, updates, patches, or feature improvements are provided at our discretion unless expressly agreed otherwise in writing. We do not guarantee any service level, response time, uptime, or specific update roadmap.

4. USER OBLIGATIONS AND ACCEPTABLE USE

4.1 Accurate Information. You must provide accurate, current, and complete information (including country of residence).

4.2 Account Security. You are responsible for your credentials and all activity under your account. Notify us without undue delay if you suspect unauthorised access.

4.3 Lawful Use and Compliance. You must use the Platform lawfully and comply with these Terms and applicable laws. You are responsible for complying with each Partner Operator's terms.

4.4 Prohibited Conduct. You must not, and must not attempt to:

  • (a) interfere with, disrupt, damage, or impair the Platform or its systems;
  • (b) access the Platform using automated means (bots/scrapers/scripts) without our prior written consent;
  • (c) probe, scan, test vulnerabilities, or bypass security/access controls;
  • (d) mislead, defraud, or abuse any Partner Offer, Partner Operator, or our systems (including manipulation of tracking/attribution);
  • (e) upload or distribute malware/harmful code; or
  • (f) harass, threaten, or abuse other users or our staff.

4.5 Consequences. Breach may result in suspension/termination, removal of access to relevant Partner Offers via the Platform, and cessation of related attribution/reporting, without prejudice to any other remedies.

4.6 Security and Compliance Incident Reporting. You must notify us without undue delay if you become aware of suspected unauthorised access, account compromise, geo-circumvention activity (including VPN/proxy/location spoofing misuse), or any other security/compliance incident affecting your account or use of the Platform, and you must provide reasonable cooperation for investigation and remediation.

5. PAYMENTS, RAKEBACK & REWARDS

5.1 Non-Financial Intermediary. We do not handle, process, hold, or transfer player funds. Operator-Paid Rewards are paid/administered by the Partner Operator directly to your Partner Operator account under its terms and decisions.

5.2 Rake / Rewards Display and Estimates. Dashboard figures and Performance Data are informational and may be estimates based on Partner Operator feeds.

5.3 Discrepancies and Operator Control. Partner Operators may adjust data retroactively; Dashboard estimates may change. We are not responsible for discrepancies. For disputes relating to Operator-Paid Rewards/account status, the Partner Operator's records/decision are final.

5.4 No Platform-Funded Rewards. We do not fund or pay rewards to users. Cashback, rakeback, bonuses, prizes, tickets, and similar benefits are Operator-Paid Rewards administered by Partner Operators under their own terms and decisions.

5.5 Dashboard Performance Data. We display Performance Data in your Dashboard as part of the contracted service under this Agreement. This processing is carried out on the basis of Contract Performance (UK GDPR Art. 6(1)(b)). You may control whether this data is displayed to you via your account settings as a personal display preference; this does not affect the underlying processing, which is necessary to provide the service.

6. UNTAGGING / DE-LINKING (OPERATOR OR PLATFORM CONTROL)

6.1 A Partner Operator may untag (de-link) a player account at its discretion under the Partner Operator's own terms, controls, and compliance obligations.

6.2 We may also untag (de-link) a player account where reasonably required for compliance, fraud prevention, self-exclusion handling, legal/regulatory obligations, risk management, security concerns, or enforcement of this Agreement.

6.3 If an account is untagged or otherwise becomes ineligible for commission attribution/reporting:

  • (a) we may cease displaying Performance Data for the relevant deal; and
  • (b) participation eligibility for that Partner Offer via the Platform may end, and related attribution/reporting may cease.

6.4 We are not responsible for loss of expected rewards, commission recognition, or attribution resulting from untagging/de-linking by a Partner Operator or by us in accordance with this Agreement.

7. REFERRALS, AGENTS & SUB-AFFILIATES

7.1 Referrer-Visible Reporting (Legitimate Interests). If you register or apply through a Referrer link, we may share minimal, non-identifying performance reporting with that Referrer for commission calculation/verification. This is processed under our Legitimate Interests (UK GDPR Art. 6(1)(f)) as it is necessary for transparent commission verification and the commercial operation of the Platform. This may include masked username/alias or platform ID and aggregated rake/commission metrics. It does not include your real name, email address, physical address, or password. Further details are in Part B. We have conducted a Legitimate Interests Assessment for this processing, available on request.

Right to object: You may object to this processing at any time via your account settings or by emailing support@universalpoker.com. If you object, we will suppress non-essential dashboard or platform visibility to the Referrer where technically available. However, strictly limited masked reporting may continue where necessary for commission calculation and verification. This is limited to masked site username or platform identifier, relevant site/operator, gross rake, net rake and deal/application status. No real name, email address, postal address, password, payment details or unmasked identifier will be shared. Removing your objection: If you subsequently remove your objection (via your account settings), reporting will resume on a forward-looking basis only from the date your objection was removed; no historic data from before your objection will be retroactively shared.

7.2 We may untag/de-link your account from a Referrer (e.g., referrer relationship ends, or your request).

7.3 If unlinked, your Platform access continues; Referrer access to future reporting stops.

8. USER WARRANTIES & AGE VERIFICATION

You warrant that:

8.1 you meet the age requirement stated in Clause 2;

8.2 your access/use is lawful in your country of residence;

8.3 KYC, age and identity verification for Partner Operator Services is carried out by the relevant Partner Operator under its own legal and regulatory obligations. We do not perform operator KYC checks. We may, however, carry out limited checks on information provided to us, and request reasonable evidence where necessary, solely to enforce these Terms and meet applicable legal or compliance requirements, including fraud prevention, anti-money-laundering compliance support, and social-responsibility safeguards.

8.4 If we become aware (or reasonably determine) that you are under 18, or below the legal gambling age (or age of majority) in your jurisdiction if higher, we will immediately suspend and close your account on our Platform.

9. PROHIBITED USE & GEO-BLOCKING

9.1 You must only access offers lawfully available in your country of residence. We use Geo-Blocking and compliance controls to restrict access, and may change availability at any time. A Partner Operator's own country lists do not determine whether an offer is available on the Platform. Access to the Platform in its entirety is denied to users in jurisdictions subject to FATF high-risk designations or UK/international sanctions, regardless of the Partner Offer or Partner Operator in question.

9.2 No Circumvention. No VPN/proxy/Tor/GPS spoofing/location masking to access restricted offers.

9.3 UK residents - GB Licensed Operators only. If you are resident in the UK, you must not access Partner Operator Services that are not licensed by the Gambling Commission (Great Britain). We will only present UK-eligible offers using our compliance controls.

9.4 If signals conflict with your declared country, we may restrict/suspend access and request verification.

9.5 Circumvention is a material breach and may result in suspension/termination, removal of access to relevant Partner Offers, and cessation of related attribution/reporting.

9.6 Fraud/abuse/technical interference is prohibited (tracking manipulation, multiple accounts, bonus abuse, scraping, automated access, etc.).

9.7 If we reasonably suspect fraud/abuse, we may suspend/terminate and may share relevant information with Partner Operators/service providers where necessary for compliance/security/investigation.

9.8 Geo-Blocking Remedies and Corrective Action. Where geo-blocking or eligibility controls are triggered, disputed, or later corrected, we may restrict, suspend, reinstate, or amend access/eligibility decisions and related attribution/reporting as reasonably required for compliance and risk management.

9.9 If you believe a geo-blocking decision is incorrect, you may contact support for review under Clause 20.3. Submission of a review request does not guarantee immediate reinstatement while checks are ongoing.

9.10 Non-GB residents - International Operators. If you are resident outside the United Kingdom and access a Partner Offer relating to an International Operator, you are solely responsible for ensuring that doing so is lawful in your country of residence and for complying with any restrictions imposed by that International Operator or by local law. We may restrict, suspend, or withdraw access to any International Operator's Partner Offer in any country at any time for compliance reasons, and Clauses 9.1 to 9.9 apply equally to your use of International Operator Partner Offers.

10. RESPONSIBLE GAMBLING

10.1 We support responsible gambling, but do not control gaming environments.

10.2 Self-exclusion for Partner Operator accounts is managed by the relevant Partner Operators and, in Great Britain, by multi-operator schemes such as GAMSTOP. We cannot reverse operator/GAMSTOP self-exclusion decisions. If we are notified that you have self-excluded with a Partner Operator or via GAMSTOP, we will remove you from our active marketing database, suppress marketing communications to you, and close your account on our Platform, retaining only such records as required for compliance and as described in our Privacy Policy.

10.3 Marketing communications are opt-in where required and include unsubscribe controls.

10.4 We require the presentation of Partner Offers on the Platform, and any promotions and marketing communications operated by us, to comply with applicable legal and regulatory standards, including the Gambling Commission's Licence Conditions and Codes of Practice (LCCP), the CAP Code, and ASA advertising rules, as applicable to our services. For the avoidance of doubt, rewards are Operator-Paid Rewards administered by Partner Operators under their own terms.

10.5 Responsible gambling support resources: If you are concerned about gambling-related harm, you can seek support via GAMSTOP (www.gamstop.co.uk), GamCare (www.gamcare.org.uk), and BeGambleAware (www.begambleaware.org). Availability and scope of third-party services may change over time.

11. INTELLECTUAL PROPERTY AND CONFIDENTIALITY

11.1 All Platform content/software/graphics/text are owned by us or our suppliers/licensors.

11.2 You may not copy, modify, distribute, or reverse-engineer the Platform without prior written consent.

11.3 Confidential Information includes non-public information about the Platform, offers, deal structures, rewards mechanics, reporting, dashboards, performance metrics, and commercial terms.

11.4 You must not disclose or misuse confidential information, including by scraping/extracting it or enabling third parties to do so.

11.5 Permitted disclosure is limited to your professional advisers who are bound by confidentiality.

11.6 We may seek injunctive or equitable relief for breach.

11.7 Licensing Between the Companies. Where Platform content, branding, or technology is owned by one of the Companies, that company grants the other a non-exclusive licence to use it solely for the purpose of operating the Platform and providing Partner Offers to their respective users under this Agreement. This licensing arrangement between the Companies does not affect your rights or obligations as a user, and each company remains separately responsible for its own dealings with you as set out in Clause 1.

12. LIABILITY DISCLAIMER AND INDEMNITY

12.1 The Platform is provided "as is" and "as available" with no warranties to the maximum extent permitted by law.

12.2 To the maximum extent permitted by law, we are not liable for losses arising from: Partner Operator Services, Operator-Paid Rewards, data inaccuracies/adjustments, Platform downtime, or indirect/consequential losses including lost profits.

12.3 Liability cap: the aggregate liability of your Contracting Party to you shall not exceed GBP 100 except where excluded by Clause 12.5. Where you have dealings with both Universal Affiliates Limited and CMA Solutions Limited (for example, in relation to different Partner Offers), this cap applies separately to each company in respect of its own dealings with you, and is not a combined or shared cap between the Companies.

12.4 Indemnity: you will indemnify us and our affiliates/personnel/service providers against claims/losses arising from your breach, unlawful use, fraud/abuse, security interference, or IP infringement.

12.5 Nothing limits liability that cannot lawfully be excluded (death/personal injury by negligence, fraud, etc.).

13. TERM, SUSPENSION, TERMINATION AND ENFORCEMENT

13.1 Term. This Agreement starts when you accept it (including on registration/login where prompted) and continues until terminated in accordance with this Clause.

13.2 User termination request. You may request closure/termination of your Platform account by contacting support@universalpoker.com from your registered account email. This closes your single Platform account and any associated Dashboard access in full, regardless of whether your Partner Offer history involved Universal Affiliates Limited, CMA Solutions Limited, or both.

13.3 Deal-level consequences (Partner Operator events). If you are removed from a deal, blocked by a Partner Operator, untagged, or otherwise made ineligible by a Partner Operator, this does not automatically terminate your Platform account. However, we may stop related deal visibility/reporting, cease Referrer-Visible Reporting for that deal, and end participation eligibility for that Partner Offer via the Platform.

13.4 Account suspension/termination by us. We may suspend, restrict, or terminate your access immediately where we reasonably consider it necessary for compliance, risk management, or protection of the Platform, including for: breach (or suspected breach) of this Agreement; fraud, abuse, manipulation, or security interference; circumvention of geo-controls; underage suspicion; false/inaccurate material information; legal/regulatory/sanctions risk; operator requests requiring action; or other unlawful use.

13.5 Inactivity. We may terminate inactive accounts after 24 months of inactivity.

13.6 No appeal entitlement. Unless required by applicable law, suspension/termination decisions under this Clause are final and do not carry a contractual right of appeal.

13.7 Effect of suspension/termination. We may block login/access, disable services/features, remove access to Partner Offers via the Platform, and cease future Referrer-Visible Reporting. We may keep account records and compliance evidence as permitted or required by law and Part B.

13.8 Survival. Clauses intended to survive termination (including, without limitation, confidentiality, intellectual property, liability limitations, indemnities, dispute resolution, and data/compliance retention provisions) continue in full force after termination.

14. FORCE MAJEURE

We are not liable for failure/delay caused by events beyond our reasonable control (including outages of hosting/providers/Partner Operators or their data feeds).

15. NOTICES

15.1 Notices from us. We may give notices to you by email to the address linked to your account and/or by a notice displayed on the Platform.

15.2 Deemed receipt (our notices). Subject to transmission failure or bounce-back evidence, an email notice from us is deemed received 24 hours after sending. Platform notices are effective when posted.

15.3 Notices from you. Formal legal notices to us must be sent by email to support@universalpoker.com. Where your notice relates specifically to your dealings with one of the Companies, please identify that company by name (Universal Affiliates Limited or CMA Solutions Limited) to help us route it correctly; this is not mandatory for the notice to be valid.

15.4 Deemed receipt (your notices). Your notice is effective only when expressly acknowledged by our team in writing.

15.5 Time standard. Deemed times and timing references in this Agreement are interpreted by reference to England time (GMT/BST, as applicable).

16. ASSIGNMENT, SUBCONTRACTING AND THIRD-PARTY RIGHTS

16.1 We may assign or subcontract; you may not assign without consent. No third-party enforcement rights under the Contracts (Rights of Third Parties) Act 1999 unless stated otherwise.

16.2 Where we use subcontractors or service providers for hosting, geolocation, security, analytics, communications, or related IT/compliance services, we require contractual obligations on confidentiality, data protection, and appropriate technical and organisational security measures.

16.3 Subcontracting does not reduce or transfer any legal obligations we owe to users under this Agreement.

16.4 Compliance audit rights. We may conduct internal compliance audits and may permit proportionate review of relevant geo-blocking compliance controls and evidence by Partner Operators, professional advisers, and competent authorities where reasonably required for legal, regulatory, contractual, or compliance purposes, in each case subject to confidentiality and applicable data-protection law.

16.5 Reorganisation Between the Companies. We may assign, novate, or transfer this Agreement (in whole or in part) to the other of the Companies, or in connection with a bona fide reorganisation, merger, or transfer of business between Universal Affiliates Limited and CMA Solutions Limited, provided that your rights under this Agreement are not materially prejudiced as a result.

17. CHANGES TO THIS AGREEMENT

17.1 We may amend, update, or replace this Agreement at any time for business, legal, regulatory, compliance, security, operational, or product reasons.

17.2 Unless stated otherwise, updates take effect immediately when published on the Platform.

17.3 Re-acceptance requirement. Continued access to the Platform is conditional on accepting the then-current version of this Agreement when prompted.

17.4 If you do not accept an updated version, you must stop using the Platform immediately. We may deny access/log-in and keep your account in an inactive state unless and until acceptance is provided or account closure is requested under Clause 13.2.

17.5 We may apply changes immediately without prior notice where required to address legal/regulatory obligations, security threats, abuse/fraud prevention, or urgent operational risks.

17.6 Geo-blocking change control. We may update geo-blocking logic, restricted country lists, and Partner Offer availability criteria at any time where reasonably required for legal, regulatory, licensing, compliance, security, fraud-prevention, or operational reasons. Where a change materially affects an active Partner Offer linked to your account, we may notify affected users by email and/or in-platform notice where reasonably practicable. Continued use of the Platform after such updates constitutes acceptance of the updated controls and availability rules.

18. ENTIRE AGREEMENT, SEVERABILITY AND WAIVER

18.1 Entire agreement. This Agreement constitutes the entire agreement between you and us regarding use of the Platform and supersedes prior discussions, statements, or understandings relating to that subject matter.

18.2 Severability. If any provision is held invalid, unlawful, or unenforceable, that provision shall be severed to the minimum extent necessary and the remaining provisions remain in full force and effect.

18.3 No waiver by delay or omission. No failure or delay by us in exercising any right, power, or remedy operates as a waiver.

18.4 No implied waiver by partial exercise. Any single or partial exercise of a right, power, or remedy does not prevent any further exercise of that or any other right, power, or remedy.

18.5 Written waiver only. Any waiver must be explicit and in writing by us, and applies only to the specific matter stated; a waiver of one breach is not a waiver of any subsequent or different breach.

19. PRIVACY AND DATA PROTECTION

Your use of the Platform involves processing of personal data. Part B (Privacy Policy) explains what we collect, why, how we share it, retention, and your rights. Part C (Cookie Policy) explains cookie and similar-technology use. If there is conflict, Part B prevails for personal data processing. We process personal data only to the extent necessary to support fairness, transparency, user protection, fraud prevention, and legal/regulatory compliance, as explained in Part B.

20. GOVERNING LAW, JURISDICTION & DISPUTE RESOLUTION

20.1 Governing Law. This Agreement is governed by the laws of England and Wales.

20.2 Jurisdiction. The courts of England and Wales have exclusive jurisdiction over any dispute arising out of or in connection with this Agreement, subject to any mandatory consumer rights that cannot be waived. This applies equally regardless of whether your Contracting Party is Universal Affiliates Limited or CMA Solutions Limited: both entities submit to the same governing law and jurisdiction under this Clause 20, so you do not need to determine your Contracting Party in order to know which law and which courts apply to a dispute.

20.3 Complaints and Direct Resolution. If you have a complaint or dispute, please contact us in the first instance via our Contact Us page. We aim to resolve complaints promptly and in good faith.

20.4 Alternative Dispute Resolution (ADR). We are not currently signed up to a certified ADR scheme. However, if a dispute cannot be resolved directly between us, we are willing to consider mediation or another appropriate form of ADR in good faith before resorting to court proceedings. For information on certified ADR providers available to you, visit the Chartered Trading Standards Institute at www.ctsi.org.uk or the EU Online Dispute Resolution platform at https://ec.europa.eu/consumers/odr (for EU-based users where applicable).

20.5 Nothing in this clause limits your statutory rights as a consumer under applicable law.

20.6 Technical/Compliance Incident Escalation. We operate an internal escalation process for significant technical or compliance incidents (including geo-blocking control failures). We may temporarily restrict access to the Platform or specific Partner Offers while incidents are investigated and remediated. Suspected incidents may be reported via our Contact Us page or support@universalpoker.com.

Important Notice

You must review these terms regularly. We may require explicit re-acceptance of updated terms before continued access to the Platform.